Customer Service

If you are not able to find an answer on this website to your specific question, please simply email us at customer.service@jeangrabbers.com.

Online Orders

Please place your orders through our secure online shopping cart found on this site. Phone orders are not accepted at this time.

Payment info

We currently accept VISA | MASTERCARD | AMERICAN EXPRESS | DISCOVER| PAYPAL. Your credit card will be charged upon your order being submitted and confirmed. If your credit card is denied, you will immediately receive an error message, and be prompted to provide a different credit card number.

Shipping & Taxes

Shipping charges and taxes will be automatically calculated and added to your order during the checkout process. Sales tax and appropriate rates will be determined and applied based on the destination city and state.

Returns & exchanges

If you are unsatisfied with your JeansGrabbers for any reason, we will gladly accept your return when you send it back to us within 30 days from purchase. Please use the original packaging, and include your receipt. To receive a return authorization number and mailing address, please email us at customer.service@jeangrabbers.com